ordering from eHappy
| ordering from eHappy |
condition {wearability}
 | the condition of each item is described in the listing | |
| ehappy vintage rating chart used {see below} | |
| vintage garments need to be treated with care, as they are typically over 25+ years | |
| old and have experienced many different treatments over those years | ||
| collectors of vintage clothing are often willing to live with a few minor flaws in order | |
| to obtain the quality lacking in modern clothing; qualities like exquisite hand-work, and rich, hand-loomed fabrics | ||
| if there are flaws, I will note them on the item listing | |
shipping {when.where.how long}
| shipping rates are shown on the item page {international customers please contact | |
| me via the contact form so I can give you a quote for shipping} | ||
| standard USPS shipping is used {dependent upon weight it will either be first class | |
| or priority direct to you} | ||
| super fast shipping via Express is available; please send me your zip code from the | |
| item page using the contact form | ||
| shipping is usually done on a daily basis, unless I'm on vacation; I'll post a message | |
| on the main page of the website if I will be away | ||
| item totals over $50.00 are automatically insured; over $100 require signature upon | |
| delivery |
| <--click to view full size chart |
lay::away {hold it for me please}
| eHappy vintage website orders only | |
| fill out the form on the item page to contact me; I will check item status and let you | |
| know where to send your deposit | ||
| 3 months, 3 equal payments | |
| 20% initial deposit | |
| amount paid is forfeited if lay::away is not completed by customer | |
| total order should be $150.00 + | |
| no returns or refunds on completed lay::away | |
| first come, first served {will be determined by time/date stamp on the contact form | |
| sent via email} | ||
| additional orders are not accepted from customers who are in current lay::away | |
| status |
how to pay for your order {payments}
| credit cards and e-checks are accepted via paypal or google | |
| checkout {the item pages have a paypal button but if you prefer to pay by google please use the contact form and I'll be happy to invoice using google} | ||
| money orders, cashier's checks, and personal checks are | |
| also accepted; personal checks are subject to an order 'hold' until your check clears - if you care to pay via these methods please use the contact form on the item page to contact me and I'll send you my address | ||
| if you're sending a snail mail payment, the item will be on | |
| 'held' status for 14 days; if your payment is not received in that time, it will be made available for other customers |
returns {hmm.i'm not happy with it}
| eHappy wants you to happy with your order and accepts returns for refunds or store | |
| credits if you're disappointed | ||
| contact me stating your reason for return within 3 days of order receipt {tracking | |
| and delivery confirmation information will show date of delivery} | ||
| you will receive a confirmation email from me accepting the return; the item is | |
| expected to be returned within 14 days of order receipt {no exceptions regardless if you choose a store credit or refund} | ||
| the return must be received in the same condition as stated on the item page; any | |
| tags or affixed items {belts, accents, pins, etc.} must be present and in the same condition - the inventory control tag attached by eHappy must remain attached | ||
| you will receive an email regarding reimbursement when the return has been | |
| received and inspected; all orders are subject to a 20% restocking fee | ||
| shipping is not reimbursed except in the case that eHappy failed to describe or | |
| otherwise accurately represent the item |
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